Terms & Conditions

1. Introduction

Welcome to 97c77, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ('Terms') govern your access to and use of the 97c77 website, mobile interface, games, sports betting markets, promotions, and all related services (collectively, the 'Platform'). By creating an account, logging in, making a deposit, placing a bet, or claiming a bonus on 97c77, you confirm that you have read, understood, and agreed to be legally bound by these Terms in their entirety.

97c77 reserves the right to update or modify these Terms at any time without prior notice. It is your responsibility to review the Terms regularly. Continued use of the Platform after any changes constitutes your acceptance of the revised Terms. If you do not agree with any part of these Terms, you must immediately stop using the Platform.

2. Account Registration & Eligibility

To access all features of the 97c77 Platform, you are required to register a personal account. The following eligibility criteria must be met at all times:

• Age: You must be 21 years or older. Proof of age may be requested at any time.
• One Account: Each individual may hold only one active 97c77 account. Duplicate accounts will be suspended and funds may be forfeited.
• Accurate Information: All registration details must be truthful and kept current. Providing false information is a breach of these Terms and may result in account closure.
• KYC Verification: 97c77 may require identity verification (KYC) documents before processing any withdrawal. Failure to complete KYC may result in account suspension.

97c77 reserves the right to refuse registration or close any account at its sole discretion if eligibility requirements are not satisfied or if any breach of these Terms is detected.

3. Deposits & Withdrawals

97c77 supports a range of payment methods popular across Bangladesh, including bKash, Nagad, Rocket, Upay, and select bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, and Sonali Bank. All monetary amounts are processed in Bangladeshi Taka (৳ BDT). The following rules apply to all financial transactions on the Platform:

Deposits

• Minimum deposit amounts may vary by payment method; please refer to the cashier section for current limits.
• All deposits must originate from a payment account held in your own name. Third-party deposits are not permitted and may lead to account suspension.
• 97c77 does not charge fees on deposits; however, your payment provider (e.g., bKash or Nagad) may apply its own transaction charges.

Withdrawals

• Withdrawal requests are typically processed within 24–72 hours after successful KYC verification and any applicable bonus wagering requirement fulfillment.
• Withdrawals must be directed to the same account used for the original deposit wherever technically possible. This is to prevent fraud and money laundering.
• 97c77 reserves the right to request additional verification documents before approving any withdrawal. Unverified accounts may have withdrawals withheld until checks are complete.

All transactions are monitored for security. Any suspicious activity detected during deposit or withdrawal processing may result in the transaction being declined and the matter referred to our compliance team.

4. Bonuses, Promotions & Wagering Requirements

97c77 offers a variety of bonuses and promotions to both new and existing players, including welcome bonuses, free spins, reload bonuses, cashback offers, and seasonal promotions tied to events such as BPL, IPL, Pohela Boishakh, and Eid. All bonuses are subject to the following general conditions:

• Each bonus offer carries a specific wagering requirement (rollover) that must be completed before any winnings derived from that bonus can be withdrawn. The rollover multiplier is stated on each individual promotion page.
• Bonuses are non-transferable, non-exchangeable for cash except where an explicit cashout condition is met, and may not be combined with other offers unless explicitly stated.
• 97c77 reserves the right to cancel or modify any bonus at any time, particularly if fraudulent activity, bonus abuse, or collusion is suspected.
• Bonus expiry dates are displayed on each promotion. Unclaimed or unused bonuses will lapse after the stated expiry period without any compensatory payment.

5. Game Rules & Fair Play

All casino games, slots, live dealer tables, crash games, and sports betting markets available on 97c77 are operated using certified Random Number Generator (RNG) technology or sourced from licensed third-party providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. Game outcomes are determined independently of 97c77's operational team.

The following principles govern fair play on the 97c77 Platform:

• Each game's RTP (Return to Player) percentage and rules are made available within the game's information panel. Players are encouraged to review these before wagering.
• In the event of a game malfunction or technical error during an active session, 97c77 reserves the right to void the affected bets and return stakes to the player's account. No compensation beyond the original stake is owed.
• Cricket and other sports betting outcomes are settled based on official results published by the relevant governing body (ICC, BPL, FIFA, etc.). In case of a dispute, the governing body's decision is final.

6. Prohibited Activities

The following activities are strictly prohibited on the 97c77 Platform and will result in immediate account suspension, forfeiture of funds, and where appropriate, referral to relevant authorities:

• Bonus abuse: Creating multiple accounts, using automated tools, or coordinating with other players to manipulate bonus outcomes.
• Money laundering: Using the Platform to deposit, transfer, or withdraw funds derived from illegal activities. All financial activity is monitored in accordance with applicable AML standards.
• Fraudulent chargebacks: Initiating a payment reversal or chargeback after funds have been used for betting. Any outstanding chargeback will result in the full balance being withheld pending investigation.
• Underage gambling: Allowing or facilitating access to the Platform by any person under the age of 21 years.

97c77 employs advanced fraud-detection systems and cooperates fully with any law enforcement or regulatory request concerning prohibited activities on its platform.

7. Privacy & Data Protection

97c77 is committed to protecting the personal information of all players. When you register and use the Platform, we collect personal data including your name, date of birth, contact information, and payment details solely for the purpose of account management, transaction processing, fraud prevention, and regulatory compliance. We do not sell or share your personal data with unauthorized third parties.

All data transmitted between your device and the 97c77 Platform is protected by SSL encryption. For full details on how we handle your data, including your rights to access, correct, and request deletion of your personal information, please refer to our Privacy Policy.

8. Responsible Gaming

97c77 is fully committed to promoting responsible gaming. We believe that gambling should be an entertaining activity, and we take proactive steps to help players who may be experiencing difficulties. The following tools and resources are available to all registered players:

• Deposit limits: Players may set daily, weekly, or monthly deposit caps to control their spending. Contact support to activate this feature.
• Self-exclusion: If you feel gambling is negatively affecting your life, you may request a self-exclusion period of 30 days, 90 days, 6 months, or permanently. During this period, your account will be locked and bonuses suspended.
• Reality checks: Players can enable session time reminders that notify them of how long they have been playing, encouraging mindful play.

9. Limitation of Liability

To the fullest extent permitted by applicable law, 97c77 and its affiliates, directors, employees, agents, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform. This includes but is not limited to loss of funds resulting from technical faults, loss of profits, loss of data, or interruption of service.

97c77 makes no warranties, express or implied, regarding the availability, accuracy, or reliability of the Platform, and does not guarantee that the Platform will be uninterrupted or error-free. Use of the Platform is entirely at your own risk.

10. Amendments to Terms

97c77 may revise these Terms & Conditions at any time. When material changes are made, we will endeavor to notify active players via email or an in-platform notification. The date of the most recent revision is always displayed at the top of this page.

Your continued use of the Platform after the effective date of any revised Terms constitutes your acceptance of those changes. If you disagree with the updated Terms, you must stop using 97c77 immediately and contact our support team to close your account.

11. Governing Law & Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. 97c77 operates as a safe and reliable platform committed to fair and transparent practices for all players based in Bangladesh and beyond.

In the event of a dispute between a player and 97c77, we encourage players to contact our support team in the first instance at [email protected]. Our team will make every effort to resolve complaints fairly and promptly. Should a resolution not be reached through direct communication, the matter may be escalated through the appropriate dispute resolution channels available under applicable law.